Privacy Policy

Blue Dog Renovations LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us, particularly through our contact form or when using our services.

This Policy also applies to individuals located in California and complies with applicable state and federal privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use the site.

Information We Collect
When you use our website or contact us, we may collect the following categories of personal information:

Personal Identifiers:
Name, email address, phone number, and any other information you voluntarily provide.
Billing and shipping address, if you make a purchase or request a paid service.

Internet or Network Activity Information:
IP address, browser type, operating system, referring/exit pages, and cookie data.
Device information and browsing activity tracked through cookies, web beacons, or similar technologies.

Geolocation Data and Web Analytics:
Approximate location derived from your IP address to provide localized content and relevant service information.

We may use the Google Maps Geolocation API to retrieve certain location-based information when you use location-specific features on our site (e.g., service availability). This may include your approximate latitude, longitude, zip code, city, or state. Please see Google’s Privacy Policy and Terms:
https://www.google.com/intl/en-US_US/help/terms_maps.html

This website utilizes third-party services, including but not limited to Google Analytics and Google Maps, which may collect and process geolocation data. This data is used solely for operational purposes, such as website functionality, analytics, and integration with our customer relationship management (CRM) system for internal business purposes. We do not sell or share geolocation data for cross-context behavioral advertising.

Right to Opt-Out of Geolocation Data Processing:
Pursuant to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable privacy laws, consumers have the right to opt out of the collection and use of Sensitive Personal Information, including precise geolocation data, unless such processing is necessary to provide the requested services. You may exercise your right to limit such use by taking one or more of the following actions:

Opt-Out of Google Analytics:
You may install the Google Analytics Opt-Out Browser Add-On, available at https://tools.google.com/dlpage/gaoptout, to prevent your data from being used by Google Analytics.

Disable Location Tracking via Browser Settings:
Most modern browsers allow users to restrict websites from accessing location data through the browser’s privacy or location settings.

Mobile Device Settings:
You may disable location services directly through your mobile device settings to prevent apps and websites from accessing geolocation data.

Please note that disabling geolocation tracking may affect the availability or functionality of certain location-dependent services on our website.

If you wish to exercise your rights under applicable privacy laws or request additional information about our use of geolocation data, please contact us at:
Email: info@bluedogrenovationsusa.com
Phone: (877) 238-1091

User-Generated Content:
Comments, reviews, testimonials, or other content you post or submit through our website or affiliated social media platforms. Such content may be publicly displayed and used for promotional purposes.

Other Personal Information:
Any details you include in messages or inquiries submitted via our contact form.

Sources of Information:
We may collect personal information from the following sources:

• Information you provide directly through our website, email, or phone communications
• Social media platforms where we maintain an active presence
• Website analytics tools, cookies, or similar tracking technologies
• Mobile or web-based applications operated by or on behalf of our company
• Publicly available sources or authorized third-party service providers

HOW WE USE YOUR INFORMATION
We may use the information we collect to:

• Respond to your inquiries and provide customer service.
• Communicate with you about our services, project updates, or promotional materials.
• Personalize your experience and improve the content and functionality of our website and marketing efforts.
• Analyze website usage and improve our site performance.
• Maintain the security and integrity of our systems.
• Comply with legal obligations, resolve disputes, or respond to law enforcement requests.

We do not participate in unsolicited bulk email (SPAM). We will only send you marketing communications if you provide us with your email address, you consent to receive email messages related to services, scheduling, project updates, marketing / promotional content, or as allowed under applicable law. You may opt out at any time using the unsubscribe link in our emails or contacting us.

SMS Communications:
If you provide us with your mobile phone number, you consent to receive text messages related to services, scheduling, project updates, or promotional content. These messages may be sent using automated or non-automated methods. Standard messaging and data rates may apply. You may opt out at any time by replying “STOP” or contacting us directly.

You may withdraw your consent to data processing at any time by contacting us.

INFORMATION SHARING AND DISCLOSURE
We do not sell or “share” (as defined under CPRA) your personal information for cross-context behavioral advertising.

We may disclose your information to:

Service Providers:
Trusted vendors and partners under contract who assist with website hosting, analytics, delivery, and other business operations, under contracts that require them to safeguard your information.

Legal or Regulatory Authorities:
When required to comply with applicable law, legal process, or to enforce our legal rights.

Business Transfers:
In the event of a merger, acquisition, sale of assets, or other corporate reorganization, your information may be transferred to the successor organization.

Clarification on Limited Sharing:
We do not sell your personal information for monetary gain. However, we may share limited data (such as your IP address or geolocation) with third-party analytics and service providers for operational or business purposes, including improving website functionality and user experience.

Franchisee / Contractor Disclosure:
Some of our services may be provided by independent contractors or subcontractors. If you are redirected to a third-party platform or provide information directly to a contractor, their own privacy policies may apply.

SESSION REPLAY AND CHATBOT TECHNOLOGY
We may use session replay tools to monitor user interactions, such as clicks, scrolling, and form inputs. These recordings are used for troubleshooting, analytics, and improving site functionality. Chatbot interactions may also be recorded and reviewed to enhance user support and experience.

We may also use Facebook Pixel and similar tools to analyze traffic and track advertising effectiveness. These may collect usage data and help deliver relevant ads.

ADVERTISING AND ANALYTICS TRACKING
We use cookies and partner with advertising and analytics platforms to track usage and deliver customized advertisements. This may include device identifiers, click tracking, and behavior across websites. You can manage preferences or opt out via browser settings.

Behavioral Retargeting:
Third-party advertisers may use cookies to show you relevant ads based on your interactions. You can opt out of this behavior through:

Network Advertising Initiative:
https://optout.networkadvertising.org

Digital Advertising Alliance:
https://optout.aboutads.info

DO NOT TRACK SIGNALS
Our website does not respond to “Do Not Track” (DNT) signals. You can manage cookie and tracking preferences in your browser or opt-out features.

SOCIAL MEDIA FEATURES
Our website may include features such as social sharing buttons. These may collect your IP address and track page visits through cookies. Your interactions with these features are governed by the privacy policy of the respective social platform.

YOUR CALIFORNIA PRIVACY RIGHTS
As a California resident, you have the following rights under the CCPA/CPRA:

Right to Know: Request to know the categories and specific pieces of personal information we have collected about you, as well as the sources and purposes for collection.

Right to Delete: Request deletion of your personal information, subject to legal and operational exceptions.

Right to Correct: Request correction of inaccurate personal information.

Right to Opt-Out of Selling or Sharing Personal Information: Direct us not to sell or share your personal information, including for purposes of cross-context behavioral advertising. We do not sell your personal information for monetary consideration. However, we may share certain information with third-party advertising or analytics providers to enhance your experience on our website. This may be considered “sharing” under California law.

Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information for purposes beyond what is necessary to provide requested products or services, authenticate users, or detect security incidents. However, you still have the right to limit such use and disclosure.

Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Right to Withdraw Consent: You may withdraw your consent for our use of your personal information at any time.

Right to Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by using the unsubscribe link in our emails or contacting us directly.

“Shine the Light” Law (CA Civil Code §1798.83):
You may request disclosure of our practices regarding sharing of your information with third parties for direct marketing.

Correcting Personal Info:
To update or correct your information, email us with enough detail to identify your record. We may request additional information to verify your identity before fulfilling your request and will respond within the timeframe required by California law (typically within 45 days).

To exercise your rights, contact us at:
Email: info@bluedogrenovationsusa.com
Phone: (877) 238-1091

DATA RETENTION
We retain your personal information only as long as necessary to fulfill the purposes described in this Policy, or as required by applicable laws and regulations. If we no longer need your information, we will securely delete or anonymize it.

DATA SECURITY
We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These include physical, administrative, and technical security measures, including SSL encryption for secure data transmission.

No method of transmission is completely secure, so we cannot guarantee absolute security.

COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, web beacons, and similar technologies to:

• Enhance user experience
• Analyze website traffic and site behavior
• Customize content and advertisements

You can manage your cookie preferences through your browser settings. Disabling cookies may affect some features of our website.

THIRD-PARTY APPLICATIONS, INTEGRATIONS, AND LINKS
Blue Dog Renovations LLC’s website and services may contain links to, or embed tools from, third-party platforms and services (e.g., CRM or scheduling systems), and third parties may also link to our website and services. These third-party websites, platforms, and tools are operated independently and are responsible for their own content, privacy practices, policies, and actions. We have no control over and are not responsible for these third parties. We strongly encourage you to review their privacy policies independently before submitting any personal information.

CHILDREN’S PRIVACY
We are committed to protecting the privacy of minors and children online. Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. Children under the age of 18 should not use our website or provide any personal information through it.

In compliance with applicable laws and best practices, including the Children’s Online Privacy Protection Act (COPPA), our website is not designed for or directed at children under 13. We do not knowingly collect personally identifiable information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.

If you are a parent or legal guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us at info@bluedogrenovationsusa.com or (877) 238-1091. We will take the appropriate steps to investigate and address the matter, including the deletion of any personal information collected from your child.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in the law, our services, or our business practices. When we make changes, the updated version will be posted on this page with a revised “Effective Date.” The changes made will become effective immediately as of the date at the beginning of this Notice. We encourage you to review this Privacy Policy periodically to stay informed. Your use of our website will constitute your acknowledgment and acceptance and consent to the terms in this Privacy Policy in effect and your agreement to be bound by its terms.

CONTACT US
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Blue Dog Renovations LLC
Email: info@bluedogrenovationsusa.com
Phone: (877) 238-1091
Address: 4199 Flat Rock Rd. Ste 104, Riverside, CA 92505